Curiosity General Terms and Conditions

(Allgemeine Geschäftsbedingungen)

Thanks for using Curiosity! Our mission is to help you stay productive and focused by putting all your information at your fingertips. We do that by providing an intuitive, unified search and AI assistant.

These terms of service (“Terms”) cover your use and access to our services, client software and websites ("Services"). In addition, our Privacy Policy and Data Processing Addendum explains how we collect and use your information, while our Acceptable Use Policy outlines your responsibilities when using our Services. You can find additional information about how we keep your data safe in our Security Statement.

Scope of Terms

  1. These General Terms and Conditions, or German “Allgemeine Geschäftsbedingugen” (”Terms ”) apply to all existing and future services of Curiosity GmbH (”us”). By using our Services, you’re agreeing to be bound by these Terms, our Privacy Policy, Data Processing Addendum, and Acceptable Use Policy.
  2. “You” can access our Services either as an individual (”User”) or on behalf of an organization or a company (”Organization”). If you register for the Services on behalf of an Organization, you guarantee that (a) you have the authority to represent the Organization, and (b) and you accept Terms on behalf of the Organization.
  3. These Terms apply exclusively and prevail over any other terms. Conflicting, deviating or supplementary terms and conditions of a User, an Organization, or a contractual partner, are not recognized by Curiosity, unless we have previously agreed to them in writing.
  4. These Terms apply to natural persons and companies in the sense of § 310 I BGB (German Civil Code), as well as legal entities under public law and special funds under public law.

Our Services

  1. Our Services include a Desktop App, Managed Team Workspaces, and On-Premises Workspaces.
    1. The “Desktop App” includes a local software client downloadable from our website, and a browser plug-in. You can use a basic version of the Desktop App for free, and buy a subscription for a Professional version with additional features.
    2. A “Managed Team Workspace” is a service offered to Organizations for shared search. It allows users working on behalf of the Organization to jointly search their data. In Managed Team Workspaces, the data is hosted on Curiosity infrastructure.
    3. An “On-Premises Workspace” is a service offered to Organizations for shared search. It allows users working on behalf of the Organization to jointly search their data. For On-Premises Workspaces, you run a version of Curiosity search on your infrastructure. On-Premises Workspaces also include additional options for customisation.
  2. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable right to access and use our software products and any necessary customization ("Services"). The Services may only be used for internal business purposes or personal purposes, unless we have previously agreed otherwise in writing.

Your Data and Permissions

  1. When you use our Services, you may provide us with things like your files, content, messages, contacts, and so on (“Your Data”). Your Data is yours. These Terms don’t give us any rights to Your Data except for the limited rights that enable us to offer the Services.
  2. You need to register for an account to access the Services, and we may create an account for you so that you can interact with the Services. You must provide accurate information in your account.
  3. If you use a Managed Teams Workspace, we need your permission to do things like hosting Your Data and backing it up. The Services may also provide you with features like commenting, sharing, searching, image thumbnails, document previews, Optical Character Recognition, Speech-To-Text, and Natural Language Processing. To provide these and other features, Curiosity may access, store, and scan Your Data. You give us permission to do those things with the sole purpose of providing the Services, and this permission extends to our affiliates and trusted third parties we work with.

Confidentiality

  1. We undertake to treat any information provided by you confidentially, and to use it for the sole purpose of providing or improving the Services, unless otherwise required by law.
  2. We don’t have any access to any of the data you connect to the Services (Desktop App, Managed Team Workspace, On-Premises Team Workspace), unless we have previously agreed otherwise with you in writing (e.g. in connection with services for setup, training, or customizations).
  3. We work with trusted third parties (”Subprocessors”) to provide the Services. You can see an overview of our Subprocessors and their privacy statements under curiosity.ai/subprocessors. We check subprocessors carefully before selecting them, but we do not take responsibility for their actions.
  4. Additional confidentiality terms apply only if we have previously agreed to them in writing in non-disclosure agreements (NDAs).